NORTH (812) 422-4351 4511 FIRST AVENUE
EAST (812) 479-6868 601 S. GREEN RIVER ROAD
Drostes Jewelry Shoppes
NORTH (812) 422-4351 4511 FIRST AVENUE

EAST (812) 479-6868 601 S. GREEN RIVER ROAD

ONLINE & PHONE ORDER CERTIFICATE DIAMONDS:

(1)  Online or Phone Order Payment Options:
Due to the high value of diamonds, Droste's Jewelry Shoppes, Inc. will only accept payment by bank wire on diamond purchases. Because Droste's Jewelry Shoppes, Inc. does not accept credit card payments on loose diamond purchases, you SAVE MORE by avoiding the added costs associated with credit card fees. This allow us to provide you the lowest price for any shape, size, and quality certified diamond selected from our large list of available certified diamonds when you purchase a diamond online or by phone from Droste's . 


(2)  Bank Wire Payment Only:
When purchasing CERTIFICATE DIAMOND online or by phone from Droste's Jewelry Shoppes, Inc. will accept bank wire payment only. Upon purchasing a Certificate Diamond from our large selection of diamonds, one of our professional jewelry sales consultants or Certified Gemologist-Appraisers will email you the invoice showing specific details of your CERTIFICATE or NON-CERTIFICATE DIAMOND purchase along with easy to follow bank wire payment instructions. Most U.S. banks offer bank wire payment services which allow most transactions to be facilitated within 24 hours. 


(3)  'In Store' Payment Option
Droste's Jewelry Shoppes, Inc. will accept payment using CASH, PERSONAL CHECK, CREDIT CARD, or DEBIT CARD using a Visa, MasterCard, or Discover on CERTIFICATE DIAMOND purchases when the purchaser provides payment while present at either Droste's Jewelry Shoppes, Inc. location.

Droste's Jewelry Shoppes, Inc. will only accept payment by PERSONAL CHECK when the purchaser provides a valid DRIVERS LICENSE or other form of acceptable PHOTO IDENTIFICATION, along with a current and valid TELEPHONE NUMBER. 

Droste's Jewelry Shoppes, Inc. retains the right to refuse to accept payment by PERSONAL CHECK when the PERSONAL CHECK is of a larger dollar amount, or it is submitted after regular banking hours, or when it is a low numbered check from a new checking account, or for any other reason as determined by Droste's Jewelry Shoppes, Inc. 

(4)  Shipping Procedures: 
When purchasing a loose CERTIFICATE DIAMOND by bank wire payment, Droste's Jewelry Shoppes, Inc, will ship your Certificate Diamond to your home address, a business address, a Federal Express pickup location for pick-up at your convenience, or we can ship to an alternate address that is provided through email correspondence.


Before the shipment of your CERTIFICATE DIAMOND, a professional Droste's diamond sales consultant, or Certified Gemologist-Appraiser will confirm your preferred shipping address. All loose CERTIFICATE DIAMOND purchases will be shipped by Federal Express Overnight Delivery. Prior to shipping, the CERTIFICATE DIAMOND will be inspected by a Droste's Certified Gemologist-Appraiser to make sure the diamond is an exact match to it's corresponding GIA, 
AGS, or EGL-USA Diamond Quality Report describing Diamond Size, Color, Clarity and Cut quality. Upon verification, the diamond will be packaged for delivery by Federal Express. 

The packaging of a CERTIFICATE DIAMOND is digitally video recorded to make sure the exact contents of the Federal Express shipment is documented for the protection of both the buyer and seller.  The shipment will include CERTIFICATE DIAMOND, the Invoice, an Insurance Appraisal, and a Photocopy of the Original Diamond Quality Report. Please remember the purchaser is responsible for all Shipping & Handling costs, including Postal, Insurance Fees and Applicable Taxes.

When a CERTIFICATE DIAMOND is purchased online from Droste's Jewelry Shoppes, Inc., the purchaser will be sent a DUPLICATE copy of its original Diamond Grading Report from one of the following highly respected Gemological Laboratories: GIA, 
AGS, or EGL-USA. 

After a CERTIFICATE DIAMOND is received and examined by the purchaser and the purchaser confirms to Droste's Jewelry Shoppes, Inc. they are satisfied and keeping the CERTIFICATE DIAMOND, Droste's Jewelry Shoppes, Inc. will send the CERTIFICATE DIAMOND'S ORIGINAL Diamond Grading Report to a shipping address provided by the purchaser. Allow up to two weeks to receive the ORIGNAL Diamond Grading Report after a CERTIFICATE DIAMOND purchase is confirmed.

Due to the high cost of providing a replacement, Droste's Jewelry Shoppes, Inc. has made a strict policy not to include the CERTIFICATE DIAMOND'S ORIGINAL Diamond Report in the original Federal Express shipment. This eliminates the possibility of an original Diamond Grading Report being misplaced and not returned in the unlikely event a CERTIFICATE DIAMOND is returned for a refund.   
 
Please be aware that Droste’s Jewelry Shoppes Inc. will not be responsible for any CERTIFICATE DIAMOND that has been lost, stolen, or damaged after it is delivered and signed for at the requested delivery address of the purchaser. It is very important that only the PURCHASER SIGN for the receipt of any CERTIFICATE DIAMOND shipment by Federal Express. Droste’s Jewelry Shoppes Inc. will not refund purchases or be responsible for lost packages that are accepted and signed for by someone other than the purchaser.

(5)  Ten (10) Day Return Policy: 
All Certificate Diamonds purchased from Droste's Jewelry Shoppes, Inc. by bank wire comes with a Ten (10) Day Money Back Guarantee.  A CERTIFICATE DIAMOND purchased by bank wire payment may be returned for a 
FULL REFUND minus all associated Shipping, Insurance, and Handling Charges.

All sales are final and refunds will not be made on any CERTIFICATE DIAMONDS returned to Droste’s Jewelry Shoppes Inc. after ten (10) days have passed from the date postal or Federal Express records indicate your package was delivered and signed for as received.

(6)  Return Authorization Required:
To receive a refund on a CERTIFICATE DIAMOND purchase, you are required to call Droste's Jewelry Shoppes, Inc. at 800-766-7119 and talk to one of our professional diamond sales consultants or one of Droste's Certified Gemologist-Appraisers who will provide a Return Authorization and return shipping instructions describing how to safely return your CERTIFICATE DIAMOND purchase.  Diamonds returned to Droste's Jewelry Shoppes, Inc. without return authorization, will not be accepted. The purchaser is fully responsible for value and the return shipment of a CERTIFICATE DIAMOND to Droste's Jewelry Shoppes, Inc.



(7)  Return Shipping Instructions:
It is important that you use the U.S. Postal Service to return any CERTIFICATE DIAMOND to Droste's Jewelry Shoppes, Inc. The return shipment must be shipped Registered Mail by United States Postal Service and Insured for the Amount of the Purchase Price. It is important that you also request a Return Receipt from the United States Postal Service on a return shipment to Droste's Jewelry Shoppes, Inc. It usually takes approximately one week for a return shipment to arrive at Droste's Jewelry Shoppes, Inc. from locations inside the continental United States when it is shipped using United States Postal Service Registered Mail. Return shipments of Certificate Diamonds must be addressed as follows:



Droste’s
4511 First Avenue
Evansville, IN 47710



Return Shipments must have a Return Authorization and include all original contents, including the CERTIFICATE DIAMOND purchased, the Original Invoice, Appraisal, and the Photocopy of the Original Diamond Report.

To receive a 
FULL REFUND, a return shipment must be received by Droste's Jewelry Shoppes, Inc. postmarked on or before TEN (10) DAYS from the date our Federal Express postal records indicate the original shipment was received and signed for by the purchaser, or other recipient, at the original delivery address of the shipment. The postal insurance provided by Droste's Jewelry Shoppes, Inc. does not cover any losses that could occur when the purchaser’s package is delivered and signed for by someone other than the purchaser of record. Do not let anyone else sign for the receipt of your CERTIFICATE DIAMOND.

You will not be reimbursed for a CERTIFICATE DIAMOND return until your return order has been received and inspected by Droste's Jewelry Shoppes, Inc.  Be careful who you have examine, or mount, your CERTIFICATE DIAMOND. If you choose to return a CERTIFICATE DIAMOND, it must be in the original condition indicated by our records and the original CERTIFICATE DIAMOND Grading Report. Once your return order is received by Droste's Jewelry Shoppes, Inc. and it is confirmed by one of Droste's Certified Gemologist-Appraisers to be the original condition, you will be sent a bank wire for the 
FULL amount of your purchase payment MINUS only the cost of Shipping and Handling. Your return bank wire refund will be returned to the same account from which it was received by Droste's Jewelry Shoppes, Inc. by bank wire. Allow up to one week for your bank wire refund to process.

Your COMPLETE SATISFACTION is always our first priority. If you have any questions, please contact Droste's Jewelry Shoppes. Inc. In the event of a dispute and/or litigation between buyer and seller the law of the State of Indiana shall govern.


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