NORTH (812) 422-4351 4511 FIRST AVENUE
EAST (812) 479-6868 601 S. GREEN RIVER ROAD
Drostes Jewelry Shoppes
NORTH (812) 422-4351 4511 FIRST AVENUE

EAST (812) 479-6868 601 S. GREEN RIVER ROAD

'IN STOCK' JEWELRY & GIFTS:

(1)  Payment Options:

When purchasing any regular  'IN STOCK' Jewelry or Gift Item while present at either convenient Droste's Jewelry Shoppes, Inc. location, Droste's will accept payment using CASH, PERSONAL CHECK, CREDIT CARD, or DEBIT CARD using a Visa, MasterCard, or Discover when the purchaser provides payment while present at either Droste's Jewelry Shoppes, Inc. location.


Droste's Jewelry Shoppes, Inc. will only accept payment by PERSONAL CHECK when the purchaser provides a valid DRIVERS LICENSE or other form of acceptable PHOTO IDENTIFICATION, along with a current and valid TELEPHONE NUMBER.

Droste's Jewelry Shoppes, Inc. retains the right to refuse to accept payment by PERSONAL CHECK when the PERSONAL CHECK is of a larger dollar amount, or it is submitted after regular banking hours, or when it is a low numbered check from a new checking account, or for any other reason as determined by Droste's Jewelry Shoppes, Inc.



(2)  Thirty (30) Day 
Return Policy: 
Purchase a 'IN STOCK' Jewelry or Gift Item while present in either Droste's Jewelry Shoppes, Inc. location and receive a full refund if returned within Thirty (30) Days from the date of purchase.

All sales are final and refunds will not be made on any 'IN STOCK' Jewelry Item purchased while present at either Droste's Jewelry Shoppes Inc. after Thirty (30) days have passed from the date sales receipt or purchase records indicate the 'IN STOCK' Jewelry Item was purchased.



(3) Ninety (90) Day Layaway Policy:
Droste's Jewelry Shoppes, Inc. also offers convenient LAYAWAY on 'IN STOCK' Jewelry & Gifts purchased Online or by Phone for a TERM of up to a 90 DAYS from the date the initial down payment is provided.



(4)  Refund Policy:
Droste's Jewelry Shoppes, Inc. will provide a full refund on any regular 'IN STOCK' Jewelry or Gift item that is returned to either one of Droste's two convenient locations within 30 days from the original purchase date shown on the original sales receipt.  To qualify for a refund, a returned 'IN STOCK' item must be in original purchased condition. A damaged, broken, or defective 'IN STOCK' item purchased at Droste's Jewelry Shoppes, Inc. cannot be returned for a refund. The condition of the 'IN STOCK' item will be determined at the complete discretion of Droste's Jewelry Shoppes, Inc.

A refund on an 'IN STOCK' item purchased at Droste's Jewelry Shoppes, Inc. will only be provided with the presentation of an original sales receipt and the refund will only be provided to the purchaser whose name is on the original receipt. Proof of identification is required before a refund can be processed. 

If you are returning an 'IN STOCK' item purchased at Droste's Jewelry Shoppes, Inc. and you are NOT the original purchaser listed on the original sales receipt, Droste's WILL NOT provide a refund. In the event the original purchaser cannot be present, Droste's Jewelry Shoppes, Inc. will ONLY provide a DUE 
BILL which provides a credit for the full amount of the original purchase. A DUE BILL may be used towards the purchase of any jewelry or gift item at either convenient Droste's Jewelry Shoppes, Inc. locations at any time within ONE FULL YEAR of the original issue date of the DUE BILL. DUE BILL expires one year from the date of issuance.

If you are returning an 'IN STOCK' Item purchased at either of Droste's Jewelry Shoppes, Inc. locations and you paid by a CREDIT 
CARD or a DEBIT CARD using a Visa, MasterCard, or Discover, you will be required to provide to Droste's Jewelry Shoppes, Inc. the exact same Credit or Debit Card before a refund will be charged back to that card at the original purchase price. 

If you are returning an 'IN STOCK' item purchased at either Droste's Jewelry Shoppes, Inc. location, and you paid by PERSONAL CHECK, a refund will only be returned to you by Droste's Jewelry Shoppes, Inc. with a corporate check.  Please allow Droste's Jewelry Shoppes, Inc. up to one week to provide a refund by a corporate check. At your request, a refund check may be held for pickup at either Droste's Jewelry Shoppes, Inc. location, or it may be mailed to the home billing address of the purchaser. A refund by corporate check will not be issued until the purchaser's original check payment has been verified as posted to Droste's Jewelry Shoppes, Inc. bank account. 

If you paid by 
CASH and the amount of the refund is under $50, the refund may be provided in CASH. This will be done at the discretion of Droste's Jewelry Shoppes, Inc.  If you paid by CASH and the amount is over $50, a refund will be provided by Droste's Jewelry Shoppes, Inc. by a corporate check.  Please allow Droste's Jewelry Shoppes, Inc. up to one week to provide a refund by a corporate check. At your request, a corporate refund check may be held at either Droste's Jewelry Shoppes, Inc. for pickup, or it can be mailed to the home billing address of the purchaser.  



(5)  Layaway Refund Policy:
Droste's Jewelry Shoppes, Inc. also offers convenient LAYAWAY on 'IN STOCK' Jewelry and Gift items for a TERM of up to a 90 DAYS from the date the initial down payment is provided. In the event a layaway is cancelled before the maximum layaway term of 90 days is reached, Droste's Jewelry Shoppes, Inc. will provide a refund by corporate check in the amount equal to the total amount the deposit(s) applied to the layaway. Please allow up to one week for the issuance of a layaway refund by corporate check. In the event a layaway exceeds the maximum allowable layaway term of 90 days, a non-refundable DUE BILL will be issued in an amount equal to the sum total of layaway deposit(s) applied to the layaway. Deposits on 'CUSTOM', 'SPECIAL ORDER,' or 'ALTERED JEWELRY' are NON-REFUNDABLE.



(6)  Layaway Refund Policy on 'IN STOCK' Items with 'Minimal' Alterations:
In the event a layaway is cancelled on an 'IN STOCK' jewelry item before the maximum layaway term of 90 days is reached and the 'IN STOCK' jewelry item has been altered at the request of the layaway depositor, a 'Restocking Fee' will be charged based upon labor cost to refurbish the layaway item to its original condition. In the event an 'IN STOCK' jewelry item has been altered at the request of the layaway depositor and the layaway exceeds the maximum allowable layaway term of 90 days, a non-refundable DUE BILL will be issued in an amount equal to the sum total of layaway deposit(s) applied to the layaway. 

The option to receive a layaway refund minus a 'Restocking Fee' is only available on 'IN STOCK' jewelry items that have 'Minimal' Alterations. These alterations may include: personalized sizing, engraving, or basic setting or unsetting of gemstones or diamonds. The cost to refurbish the layaway will be determined by Droste's Jewelry Shoppes, Inc. and it will not exceed 20% of the value of the original purchase price of the layaway. A 'Restocking Fee' will not be offered on 'CUSTOM', 'Custom Designed', or 'Custom Altered In Stock' jewelry that is extensively altered.

A full layaway refund WILL NOT be provided on 'IN STOCK' items on layaway that have been altered in any way at the request of the purchaser, any decision to provide a Layaway Refund minus a 'Restocking
  Fee' will be done at the sole discretion of Droste's Jewelry Shoppes, Inc. 



(7)  Receive a '
FREE' Appraisal with Purchase:
 Droste's Jewelry Shoppes, Inc. DOES NOT offer or provide Jewelry Replacement Insurance. Droste's Limited Lifetime Warranty should not be regarded as a substitute for Jewelry Replacement Insurance which can provide benefits to insure the protection of your jewelry against theft, loss or accidental damage. Jewelry replacement insurance coverage may be obtained from a variety of highly rated insurance providers who often also specialize in providing home and auto insurance. It is recommended that you consult with your family insurance agent about obtaining a scheduled Jewelry Insurance Policy on your new or existing jewelry.

If you make a new purchase of jewelry or giftware while present at either one of Droste's Jewelry Shoppes, Inc. locations, Droste's will supply a '
FREE' Jewelry Insurance Appraisal that provides a detailed description of the item along with the insurance replacement value. A 'FREE' Jewelry Insurance Appraisal will only be provided at the request of the purchaser at the time of the jewelry purchase. A request for a 'FREE' Droste's Jewelry Appraisal must be received within 30 days from date the jewelry item was purchased or the jewelry is required to be re-inspected before a insurance appraisal will be provided. Appraisal requests made after one year from purchase date will be charged a minimum fee of $40. 



(8)  Limited 'One Year' Warranty with Jewelry Purchase:
Droste's Jewelry Shoppes, Inc. provides a Limited 'ONE YEAR' Warranty on jewelry stock jewelry items purchased at Droste's. This Limited 'ONE YEAR' Warranty covers defects in manufacturing only and expressly excludes coverage for excessive wear and tear and/or accidental abuse that results in damage, loss of diamonds or gemstones, or jewelry loss, or theft. This warranty is void if the article of jewelry has been damaged by accident, negligence, unauthorized service or other factors not due to defects in material or workmanship. Improper repair or warranty service performed by someone other than Droste's Jewelry Shoppes, Inc. will void this warranty.

In the event a jewelry item has become damaged, Droste's Shoppes, Inc. or the actual manufacturer of the purchased jewelry will have sole discretions as to whether the Droste's Limited '
ONE YEAR' Warranty will apply. This determination will be based upon the apparent condition of the item at the time of warranty inspection. In the event the jewelry item is required to be returned to the items original manufacturer for warranty related service, repair, and/or replacement, the customer is fully responsible for all related shipping and handling fees. Because some jewelry items purchased from Droste's are required to be returned to the original manufacturer, a period of up to eight weeks may be needed to complete warranty related processing.

The decision to provide a Limited '
ONE YEAR' Warranty on a stock jewelry item will be made at the sole discretion of Droste's Jewelry Shoppes, Inc. Please be aware that  certain jewelry items at Droste's may be exempt from compliance to the Limited 'ONE YEAR' Warranty. Be sure to ask a Droste's sales professional if a jewelry item is covered by Droste's Limited 'ONE YEAR' Warranty before you purchase it. Droste's Limited 'ONE YEAR" Warranty should  not in any way be considered a substitute for personal Jewelry Insurance which provides coverage for the loss or repair of jewelry.

Your COMPLETE SATISFACTION is always our first priority. If you have any questions, please contact Droste's Jewelry Shoppes, Inc. at 800-766-7119. In the event of a dispute and/or litigation between buyer and seller, the law of the State of 
Indiana shall govern.



(9) Extended Warranty with Diamond Engagement Ring Purchase:
The Limited 'ONE YEAR' Extended Warranty described above on jewelry also applies to Diamond Engagement Rings purchased while present at either convenient Droste's Jewelry Shoppes, Inc. location. In addition to the standard Limited 'One Year' Jewelry Warranty, Droste's Jewelry Shoppes, Inc. will also provide the purchaser of a Droste's Diamond Engagement Ring the ability to EXTEND the Limited 'ONE YEAR' Jewelry Warranty for additional concurring periods of 'ONE YEAR' throughout the Lifetime of the Ownership of the Diamond Engagement Ring. 

To be eligible to receive an extension of Droste's Limited '
ONE YEAR' Engagement Warranty for an additional 'ONE YEAR' period, the original purchaser of the diamond engagement must bring the engagement ring, along with the Original Receipt of Purchase, and the Original Engagement Ring Appraisal, to either convenient Droste's location to receive a complete 'ONE YEAR' Warranty Inspection. This Warranty Inspection must be obtained within a time frame no sooner than 30 days prior to the expiration date of the original Limited 'One Year' Warranty, and no later than the expiration date of the original Limited 'ONE YEAR' Warranty which ends exactly 'One Year' from the original date of purchase. During this time frame, the diamond engagement ring must receive a complete Warranty Inspection by a qualified Droste's manager located at either convenient Droste's location. During the warranty Inspection the engagement ring will be inspected under a diamond scope to make sure it has no unsecured, worn, or broken prongs, missing diamonds or gemstones, or noticeable wear or damage, or other factors, not due to defects in material or workmanship, that need to be repaired to restore the engagement ring to like new condition.

In the event the diamond engagement ring successfully passes Droste's complete Warranty Inspection, the Original Receipt of Purchase or the Original Engagement Ring Appraisal will be DATED and INITIALED by a Droste's Manager to confirm the '
ONE YEAR' warranty extension is valid.

In addition, the Limited '
ONE YEAR' Warranty may also be EXTENDED for concurring 'ONE YEAR' periods throughout the life of the engagement ring as long as all Warranty Inspections requirements are maintained by the Original Owner. If at any time the required Warranty Inspections are not maintained in accordance  to the described time frames and terms of this Limited Warranty described herein, Droste's Jewelry Shoppes, Inc. standard Limited 'ONE YEAR' Warranty or Droste's Extended Warranty will be considered VOID.

If a diamond engagement is provided a complete Warranty Inspection and it DOES NOT successfully pass Droste's Warranty Inspection due to the effects of normal wear, Droste's Jewelry Shoppes, Inc. will provide the purchaser of record with a recommendation of the repairs that are needed to return the diamond engagement ring to like new condition.
  Droste's Jewelry Shoppes, Inc. DOES NOT provide a warranty to cover the cost of maintenance associated with normal wear and tear, or other repairs. The cost to restore a diamond engagement ring to like new condition is the sole responsibility of the purchaser.

In the event repairs are recommended at the time of the required Warranty Inspection, and the purchaser of record agrees to pay all of the recommended cost(s) to restore the diamond engagement to like new condition, and the repairs are preformed at either one of Droste's two locations, the engagement ring will receive another Warranty Inspection. After approval, the Original Receipt of Purchase or the Original Engagement Ring Appraisal will be DATED and INITIALED by a Droste's Manager and an additional Limited '
ONE YEAR' Warranty Extension will be considered valid.

A '
ONE YEAR' Extended Warranty will ONLY be valid if the Engagement Ring DOES NOT successfully pass all required Warranty Inspections within the permitted timeframes in accordance to the terms of Droste's Jewelry Shoppes, Inc. Limited 'ONE YEAR' Warranty Extension agreement, or it's Limited Extended Warranty.

Droste's Jewelry Shoppes, Inc. is NOT RESPONSIBLE for excessive wear and tear and/or accidental abuse that results in damage, loss of diamonds or gemstones, or jewelry loss, or theft. This warranty is void if the article of jewelry has been damaged by accident, negligence, unauthorized service or other factors not due to defects in material or workmanship. Improper repair or warranty service performed by someone other than Droste's Jewelry Shoppes, Inc. will void this warranty.  The decision to provide the Limited '
ONE YEAR' Warranty on Engagement Ring purchases made while present in either Droste's location, will be made at the sole discretion of Droste's Jewelry Shoppes, Inc. and this Warranty should not in any way be considered a substitute for personal Jewelry Insurance which provides coverage for the loss or repair of jewelry.

Your COMPLETE SATISFACTION is always our first priority. If you have any questions, please contact Droste's Jewelry Shoppes, Inc. at 800-766-7119. In the event of a dispute and/or litigation between buyer and seller, the law of the State of 
Indiana shall govern.



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