(1) General Information:
As a full service jewelry store, Droste's Jewelry Shoppes. Inc. offers a wide range of products and services at two convenient locations in
If you are interested in purchasing a diamond, jewelry item, or other product while shopping "In Store' at either one of our convenient locations, or 'Online,' please take the time to read the applicable store policies as they apply to an 'Online or Phone' order purchase or a 'In Store' purchase. For this reason it is important to read and understand all the important terms and conditions of Droste's Jewelry Shoppes, Inc. store policies as they relate to the type of item that is being purchased and how it is being purchased. As an example, Droste's 'Return Policy' is very different for Certificate Diamonds' purchased in the store versus a 'Certificate Diamond' purchased 'Online.' and this is also true for many of the products and services. It is for this reason that Droste's Jewelry Shoppes, Inc. has made this Customer Service Outline page and related links to provide you with the information you need to know in regarding to Store Policies.
Before you decide to make an 'In Store' or 'Online' purchase at Droste's, be sure you have read and understand the applicable terms and conditions associated with your purchase in regarding to the purchase type: 'In Store' or 'Online.' as well as the type of product your are purchasing: Certificate Diamond, "In Stock' Jewelry. Gift item, Special Order or Custom Design Jewelry item or other related item. It is solely the responsibility of the purchaser to understand all the terms and conditions as they are defined in this agreement.
(2) Terms & Conditions:
These terms and conditions apply to Droste's Jewelry Shoppes, Inc. Please read these terms and conditions carefully. BY USING THIS
These Terms and Conditions govern your use of, and any purchase from, Droste's Jewelry Shoppes, Inc., and constitute an agreement between you and Droste's Jewelry Shoppes, Inc. Droste’s Jewelry Shoppes, Inc. reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the site at any time, and at its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
(3) Product Availability and Pricing:
If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible alternate options.
Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of Droste's Jewelry Shoppes, Inc. Professional Diamond and Jewelry Consultants at www.drostes.com or 800-766-7119. We do not negotiate prices on our products and all our prices are final.
(4) Comparison Purchasing:
To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact one of our Diamond and Jewelry Consultants at Droste's Jewelry Shoppes, Inc. 800-766-7119, and we would be happy to help you make your choice.
(5) Website Information:
At Droste's Jewelry Shoppes, Inc. we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.
Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards and FTC regulations, Droste's Jewelry Shoppes states that carat total weight in all purchases may vary 0.05 carats from stated weight. On the Site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing. Width tolerance on machine made wedding bands of 0.50mm is allowed. Cast manufactured rings can vary slightly more. For gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.